🚐
Utländsk och europeisk
fieldservice
manufacturing_execution
🛡️ RLS Protected
Tekniker: Användningsplanering, dispatchbord, mobila arbetsrapporter med fotodokumentation och digital signatur.
Fachliche Bestimmung: Digitalisera mobil kundtjänst. Disponenter planerar möten på en visuell skiftbord. Tekniker ser uppdrag på smartphones/tabletter, registrerar arbetstider och förbrukat material, dokumenterar skador via kamera och låter kunden skriva under direkt på touchscreen. Den färdiga servicerapporten arkiveras omedelbart som PDF.
⚡ Arbetsflöden och livscykler (5)
🗄️ Datamodeller & fält (1)
🔌 Inledande punkter (UI & API) (53)
🛡️ Reglering och efterlevnad
⚡ Arbetsflöden och livscykler
- Förberedelse
cascade:business.maintenance.cycle
Kaskade (review_gated).
1. fieldservice
Investeringar i utrikesverksamhet / rapportering
fälttjänst
Aktionen: create_service_report
2. followup
Förvaltningsplanering
Förvärv
Aktionen: Underhåll.
3. ticket
Biljett i fall av defekter/störningar
Biljetter
Aktionen: create_ticket
Utländsk tjänst → avskrivning
cascade:business.work_report.billing
Kaskade (review_gated).
1. fieldservice
Utveckling av tjänster
fälttjänst
Aktionen: create_service_report
2. task
Uppgifter om efterföljande
Uppgifter
Aktionen: create_task
3. ticket
Biljett i fall av defekter/störningar
Biljetter
Aktionen: create_ticket
Utländsk tjänst / tjänsterapport
cascade_target:business.fieldservice.create
Kaskade (review_gated).
1. cascade
Utländsk tjänst / tjänsterapport
Användaruppgift: fältserviceagent
plan:command_field_service_agent
Tjänststyrd plan (durable_plan), start: manual_command.
1. field_service_agent
field_service_agent
{"key": "execute_command", "label": "Befehl prüfen, ausführen oder zur Freigabe vorlegen", "adapter": "agent.execute", "agent": "field_service_agent", "condition_fact": null}
Aktionen: field_service_agent
Tjänsterapporten
status:service_report
Observable_only_observable_state machine.
1. draft
Förberedande
Status <unk>utkast <unk> av den statliga maskinens servicebericht.
2. scheduled
Planerade
Status <unk>förtecknad <unk> av den statliga maskinens servicebericht.
3. en_route
en_route
Status <unk>en_route<unk> av tjänsterapporten.
4. on_site
on_site
Status <unk>on_site<unk> av tjänsterapporten.
5. in_progress
in_progress
Status i framsteg av tjänsterapporten.
6. completed
fullbordade
Status <unk>förbättrad<unk> av tjänsterapporten.
7. cancelled
Avbokade
Status <unk>annuleras<unk> av tjänsterapporten.
🗄️ Datamodeller & fält
🔌 Inledande punkter (UI & API)
| Art | Förberedelse | Slutpunkt / väg | Titel & Zweck | Förmåga |
|---|---|---|---|---|
| ⚡ REST API | DELETE | /api/v1/field-service/reports/{report_id}/time-entries/{entry_id} |
delete_time_entry
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/checklist-templates |
list_checklist_templates
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/checklist-templates/{template_id} |
get_checklist_template
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/dispatch |
dispatch_board
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/my-reports |
list_my_reports
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports |
list_reports
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id} |
get_report
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/materials |
list_materials
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/pdf |
download_pdf
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/photos |
list_photos
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/time-entries |
list_time_entries
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/timer |
get_timer
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/timesheet |
timesheet_csv
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/timesheet/pdf |
timesheet_pdf
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst |
fieldservice_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/dispatch |
fieldservice_dispatch_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/meine-einsaetze |
fieldservice_meine_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/neu |
fieldservice_new_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/new |
fieldservice_new_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/verwaltung |
fieldservice_management_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/{report_id} |
fieldservice_detail_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/{report_id}/edit |
fieldservice_detail_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice |
fieldservice_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/dispatch |
fieldservice_dispatch_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/meine |
fieldservice_meine_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/new |
fieldservice_new_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/verwaltung |
fieldservice_management_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /portal/{slug}/serviceberichte |
service_reports_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /portal/{slug}/serviceberichte/{report_id}/pdf |
service_report_pdf_download
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | PATCH | /api/v1/field-service/reports/{report_id} |
update_report
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/checklist-templates |
create_checklist_template
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports |
create_report
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/assign |
assign_technician
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/cancel |
cancel_report
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/complete |
complete_report
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/complete-validated |
complete_report_validated
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/documents |
upload_report_document
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/email-pdf |
email_pdf
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/escalate-ticket |
escalate_report_to_ticket
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/material-pick |
prepare_material_pick
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/materials |
add_material
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/photos |
upload_photo
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/signature |
add_signature
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/status |
update_status
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/status-validated |
update_status_validated
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/time-entries |
add_time_entry
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/discard |
discard_timer
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/start |
start_timer
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/stop |
stop_timer
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/acceptance |
update_acceptance
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/checklist |
update_checklist
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/summary |
update_summary
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/fieldservice/reports |
Skriv in rapporten
Förvaringstid och underskrift
|
fieldservice:write
|
🛡️ Reglering och efterlevnad
Dieses Modul unterliegt folgenden gesetzlichen, regulatorischen und Revisionsstandards:
- Förvaltning av de offentliga finanserna
- BGB Avtal om anställning (§ 640)
Kopplade moduler: