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🏠 Gach mhodal / manufacturing_execution / Seirbhísí lasmuigh & Seirbhísí do Chustaiméirí
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Seirbhísí lasmuigh & Seirbhísí do Chustaiméirí

fieldservice manufacturing_execution 🛡️ RLS Protected

Tá an t-airgead seo ar fáil do na Ballstáit.

Fachliche Bestimmung: Digitlizes the mobile customer service. Tá an t-aisteán ag pleanáil cinntí ar bhord díospéach amhairc. Tá teicnící ag féachaint ar na orduithe ar phléidlí nó ar táibléid, ag glacadh le huairimí oibre agus ábhar a chaith, ag doiciméadaíocht damáiste trí chamara agus ag ligean don chustaiméara a shíniú go díreach ar an scrion tocsach.

⚡ Cithruithe ar an obair

cothabháil / Athchóiriú cascade:business.maintenance.cycle

Cáskade (review_gated).

1. fieldservice
Tairgeadh an Aontais
seirbhís talmhaíochta
Aktionen: create_service_report
2. followup
Pleanáil ar athruithe cothabhála
cistí
Aktionen: an t-amharc
3. ticket
Cilleann an t-airgead
ticéid
Aktionen: create_ticket

Seirbhísí seachtracha → Deimhniú cascade:business.work_report.billing

Cáskade (review_gated).

1. fieldservice
An t-airgead a bhaineann le seirbhísí a bhaineann le seirbhísí a sholáthar
seirbhís talmhaíochta
Aktionen: create_service_report
2. task
Cinntíonna tar éis an gheilleagair
tascanna
Aktionen: create_task
3. ticket
Cilleann an t-airgead
ticéid
Aktionen: create_ticket

Seirbhís lasmuigh den tír / tuarascáil seirbhíse a chur ar bun cascade_target:business.fieldservice.create

Cáskade (review_gated).

1. cascade
Seirbhís lasmuigh den tír / tuarascáil seirbhíse a chur ar bun

Údarás inniúil plan:command_field_service_agent

Cláir-chláir (durable_plan), tosaíocht: manual_command.

1. field_service_agent
field_service_agent
{"key": "execute_command", "label": "Befehl prüfen, ausführen oder zur Freigabe vorlegen", "adapter": "agent.execute", "agent": "field_service_agent", "condition_fact": null}
Aktionen: field_service_agent

Tuairiscí seirbhíse status:service_report

Máchineáil staid bhreathnasach (observable_only).

1. draft
dréacht
Staidís <unk>dracht <unk> de sheirbhís an stáit
2. scheduled
an t-am
Staidís <unk>scheduled<unk> an stádasmachine servicebericht.
3. en_route
en_route
Staidís <unk>en_route<unk> an stáit maschine servicebericht.
4. on_site
on_site
Staidís an t-iarratas ar an suíomh
5. in_progress
in_progress
Staidís <unk>in_progress<unk> an stádasmachine servicebericht.
6. completed
críochnaithe
Staidís <unk>completed<unk> an stádasmachine servicebericht.
7. cancelled
Cinnte
Staidís an stádas-inneoireachta

🗄️ Mhodhanna sonraí & réimsí

ServiceReport service_reports RLS Aktiv
7 Criosanna / collaín

Tuairiscí seirbhíse digiteacha le uaireanta oibre, úsáid ábhair agus síntiús do chustaiméirí.

Feldname Cinntíocht Oibleagáid Schlüssel Treoir
id UUID Nein PK Cinneadh maidir le hearraí a bhaineann le hIarscríbhinn II
tenant_id UUID Nein - Cinneadh ón gComhairle an 24 Samhain 2014.
report_number VARCHAR(100) Ja * - Údarás inniúil
customer_id UUID Nein FK ➔ customers.id custaiméir
technician_id UUID Nein FK ➔ users.id Feidhmeoirí
customer_signature TEXT Nein - Focail a bhfuil codáil acu
status VARCHAR(50) Nein - Staidéal (dhréacht, sínithe, factúrtha)

🔌 Pointí tosaigh (UI& APIanna)

Art An modh Críoch/slighe Titel & Zweck Céadú
⚡ REST API DELETE /api/v1/field-service/reports/{report_id}/time-entries/{entry_id}
delete_time_entry
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API GET /api/v1/field-service/checklist-templates
list_checklist_templates
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/checklist-templates/{template_id}
get_checklist_template
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/dispatch
dispatch_board
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/my-reports
list_my_reports
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports
list_reports
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}
get_report
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/materials
list_materials
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/pdf
download_pdf
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/photos
list_photos
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/time-entries
list_time_entries
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/timer
get_timer
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/timesheet
timesheet_csv
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/timesheet/pdf
timesheet_pdf
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst
fieldservice_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst/dispatch
fieldservice_dispatch_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst/meine-einsaetze
fieldservice_meine_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst/neu
fieldservice_new_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst/new
fieldservice_new_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst/verwaltung
fieldservice_management_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst/{report_id}
fieldservice_detail_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst/{report_id}/edit
fieldservice_detail_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /fieldservice
fieldservice_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /fieldservice/dispatch
fieldservice_dispatch_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /fieldservice/meine
fieldservice_meine_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /fieldservice/new
fieldservice_new_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /fieldservice/verwaltung
fieldservice_management_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /portal/{slug}/serviceberichte
service_reports_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /portal/{slug}/serviceberichte/{report_id}/pdf
service_report_pdf_download
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API PATCH /api/v1/field-service/reports/{report_id}
update_report
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/checklist-templates
create_checklist_template
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports
create_report
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/assign
assign_technician
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/cancel
cancel_report
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/complete
complete_report
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/complete-validated
complete_report_validated
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/documents
upload_report_document
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/email-pdf
email_pdf
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/escalate-ticket
escalate_report_to_ticket
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/material-pick
prepare_material_pick
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/materials
add_material
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/photos
upload_photo
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/signature
add_signature
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/status
update_status
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/status-validated
update_status_validated
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/time-entries
add_time_entry
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/timer/discard
discard_timer
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/timer/start
start_timer
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/timer/stop
stop_timer
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API PUT /api/v1/field-service/reports/{report_id}/acceptance
update_acceptance
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API PUT /api/v1/field-service/reports/{report_id}/checklist
update_checklist
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API PUT /api/v1/field-service/reports/{report_id}/summary
update_summary
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/fieldservice/reports
Cinntíonn
Seachadadh Servicebericht agus amanna agus ainmniú
fieldservice:write

🛡️ Rialacháin & Comhlíonadh

Dieses Modul unterliegt folgenden gesetzlichen, regulatorischen und Revisionsstandards:

  • GoBD AthbhreithnitheChlárú doiciméad sábháilte
  • BGB Glacadh conradh oibre (§640)
Modhanna a bhaineann le:
➔ workorders ➔ customers ➔ calendar ➔ finance