Centurio Documentația sistemului
🏛️ Arhitectura de platformă 🔑 Login
🏠 Toate modurile / manufacturing_execution / Servicii în afara zonei de muncă
🚐

Servicii în afara zonei de muncă

fieldservice manufacturing_execution 🛡️ RLS Protected

Planul de utilizare a tehnicienilor, bordul de expediere, rapoartele mobile de lucru cu documentare foto și semnătură digitală.

Fachliche Bestimmung: Serviciul de servicii mobile. Disponenții planifică întâlniri pe o tablă de despachetare vizuală. Tehnicienii văd comenzile pe smartphone-uri/tablete, captează orele de lucru și materialul consumat, documentează deteriorările prin cameră și lasă clientul să semneze direct pe ecranul touch. Raportul de serviciu finalizat este arhivat imediat ca PDF.

⚡ Fluxuri de lucru

întreținere / Reparare cascade:business.maintenance.cycle

Cascade (review_gated).

1. fieldservice
Înregistrarea activităților de serviciu în afara Uniunii
Serviciul de teren
Aktionen: create_service_report
2. followup
Planuri de întreținere
active
Aktionen: de întreținere
3. ticket
Bilete în caz de defecte/distorsiuni
bilete
Aktionen: create_ticket

Servicii externe → cascade:business.work_report.billing

Cascade (review_gated).

1. fieldservice
Utilizarea serviciilor în afara teritoriului / raportul de serviciu
Serviciul de teren
Aktionen: create_service_report
2. task
Răspunsuri
sarcini
Aktionen: create_task
3. ticket
Bilete în caz de defecte/distorsiuni
bilete
Aktionen: create_ticket

Serviciul în afara Uniunii cascade_target:business.fieldservice.create

Cascade (review_gated).

1. cascade
Serviciul în afara Uniunii

Ordonanța de utilizare: agent de serviciu de teren plan:command_field_service_agent

Plan durabil verificat (durable_plan), inițiativă: manual_command.

1. field_service_agent
field_service_agent
{"key": "execute_command", "label": "Befehl prüfen, ausführen oder zur Freigabe vorlegen", "adapter": "agent.execute", "agent": "field_service_agent", "condition_fact": null}
Aktionen: field_service_agent

Raport de serviciu status:service_report

În cazul în care se aplică o metodă de verificare a situaţiei, se poate observa o metodă de verificare a situaţiei.

1. draft
proiect
Statut <unk>proiect <unk>statută de mașinărie de stat servicebericht.
2. scheduled
programat
Statutul <unk>schemă <unk>statului de serviciu al mașinii de stat.
3. en_route
en_route
Statutul <unk>en_route<unk> al raportului de serviciu al mașinii de stat.
4. on_site
on_site
Statutul <unk>on_site<unk> al raportului de servicii al mașinii de stat.
5. in_progress
in_progress
Statutul <unk>in_progress<unk> al raportului de serviciu al mașinii de stat.
6. completed
completate
Statutul <unk>complet<unk> al raportului de servicii al mașinii de stare.
7. cancelled
anulate
Statut <unk>annul­tat <unk>statută­nă de func­ţionare

🗄️ Modele de date & câmpuri

ServiceReport service_reports RLS Aktiv
7 Câmpuri / coloane

Raporturi digitale cu ore de lucru, utilizare a materialelor și semnătura clienților.

Feldname Tip de date Obligatoriu Schlüssel Importanța profesională
id UUID Nein PK Identificarea raportului
tenant_id UUID Nein - Numărul de identificare a clientului (RLS)
report_number VARCHAR(100) Ja * - Numărul de raportare
customer_id UUID Nein FK ➔ customers.id În cazul în care:
technician_id UUID Nein FK ➔ users.id Tehnicieni de executare
customer_signature TEXT Nein - Semnătură codată în base64
status VARCHAR(50) Nein - Statut (proiect, semnat, facturat)

🔌 Puncte de inițiere (UI & API)

Art Metoda Punctul de încheiere / traseul Titel & Zweck Asigurarea
⚡ REST API DELETE /api/v1/field-service/reports/{report_id}/time-entries/{entry_id}
delete_time_entry
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API GET /api/v1/field-service/checklist-templates
list_checklist_templates
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/checklist-templates/{template_id}
get_checklist_template
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/dispatch
dispatch_board
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/my-reports
list_my_reports
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports
list_reports
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}
get_report
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/materials
list_materials
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/pdf
download_pdf
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/photos
list_photos
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/time-entries
list_time_entries
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/timer
get_timer
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/timesheet
timesheet_csv
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/timesheet/pdf
timesheet_pdf
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst
fieldservice_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst/dispatch
fieldservice_dispatch_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst/meine-einsaetze
fieldservice_meine_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst/neu
fieldservice_new_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst/new
fieldservice_new_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst/verwaltung
fieldservice_management_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst/{report_id}
fieldservice_detail_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /aussendienst/{report_id}/edit
fieldservice_detail_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /fieldservice
fieldservice_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /fieldservice/dispatch
fieldservice_dispatch_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /fieldservice/meine
fieldservice_meine_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /fieldservice/new
fieldservice_new_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /fieldservice/verwaltung
fieldservice_management_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /portal/{slug}/serviceberichte
service_reports_page
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API GET /portal/{slug}/serviceberichte/{report_id}/pdf
service_report_pdf_download
Semantic binding: not_evaluated; mutation=False
fieldservice
⚡ REST API PATCH /api/v1/field-service/reports/{report_id}
update_report
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/checklist-templates
create_checklist_template
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports
create_report
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/assign
assign_technician
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/cancel
cancel_report
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/complete
complete_report
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/complete-validated
complete_report_validated
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/documents
upload_report_document
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/email-pdf
email_pdf
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/escalate-ticket
escalate_report_to_ticket
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/material-pick
prepare_material_pick
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/materials
add_material
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/photos
upload_photo
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/signature
add_signature
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/status
update_status
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/status-validated
update_status_validated
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/time-entries
add_time_entry
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/timer/discard
discard_timer
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/timer/start
start_timer
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/timer/stop
stop_timer
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API PUT /api/v1/field-service/reports/{report_id}/acceptance
update_acceptance
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API PUT /api/v1/field-service/reports/{report_id}/checklist
update_checklist
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API PUT /api/v1/field-service/reports/{report_id}/summary
update_summary
Semantic binding: not_evaluated; mutation=True
fieldservice
⚡ REST API POST /api/v1/fieldservice/reports
Depozitează raportul
Depozite de servicii
fieldservice:write

🛡️ Reglementări și respectare

Dieses Modul unterliegt folgenden gesetzlichen, regulatorischen und Revisionsstandards:

  • Reviziuni de către OBSEArchiviere de documente sigure
  • BGB Acceptarea contractelor de muncă (§640)
Module legate:
➔ workorders ➔ customers ➔ calendar ➔ finance