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Útlendur þjónusta

fieldservice manufacturing_execution 🛡️ RLS Protected

Tæknisfræðinga skipulag, skilaboðaskrá, farsímaleg vinnubréf með myndatöku og stafrænni undirskrift.

Fachliche Bestimmung: Fjarlægir sjá fyrirmæli á snjallsíma/tölvur, taka upp vinnutíma og nýtta efni, skrá skemmdir með myndavél og láta viðskiptavini skrifa undir beint á snertiskjölvuna. Ferðin þjónustustutakið er strax geymd sem PDF.

⚡ Starfsflæði og lífsstíl

viðhald / Endurbóta cascade:business.maintenance.cycle

Hringur (sjá)

1. fieldservice
Útgjaldsverkefni / skýrsla
völdum
Aktionen: create_service_report
2. followup
Góðgerð
eignir
Aktionen: viðhald. áætlun
3. ticket
Miða fyrir galla/þrengingar
Miða
Aktionen: create_ticket

Útlendisþjónusta → Útgjald cascade:business.work_report.billing

Hringur (sjá)

1. fieldservice
Þjónustuþjónusta
völdum
Aktionen: create_service_report
2. task
Útgjaldsmeðferð
verkefni
Aktionen: create_task
3. ticket
Miða fyrir galla/þrengingar
Miða
Aktionen: create_ticket

Útlendisþjónusta / þjónustustýrsla cascade_target:business.fieldservice.create

Hringur (sjá)

1. cascade
Útlendisþjónusta / þjónustustýrsla

Notendabeiðni: starfsmaður í vettvangi plan:command_field_service_agent

Geprüfter Durable-Plan (durable_plan), Start: manual_command.

1. field_service_agent
field_service_agent
{"key": "execute_command", "label": "Befehl prüfen, ausführen oder zur Freigabe vorlegen", "adapter": "agent.execute", "agent": "field_service_agent", "condition_fact": null}
Aktionen: field_service_agent

Þjónustuskýrsla status:service_report

Áhersla er ekki þvingað <unk> sjá staðfestingu þjónustu.

1. draft
framkvæmd
Staða <unk>draft<unk> á þjónustustustjórn.
2. scheduled
áætlað
Staða <unk>skráð <unk> þjónustustýrslu í stöðugreiðslunni.
3. en_route
en_route
Staða <unk>en_route<unk> á þjónustustöfnunargerð.
4. on_site
on_site
Staða á staðnum á þjónustustæknum.
5. in_progress
in_progress
Staða á framhaldi á þjónustustýrslunni.
6. completed
fullgjört
Staða <unk>fullkominn<unk> á þjónustustustjórn.
7. cancelled
aflýst
Staða <unk>afsögn <unk> þjónustustjórn á stöðugri vél.

🗄️ Upplýsingarmyndir og sviði

ServiceReport service_reports RLS Aktiv
7 Fylgi / rammur

Stafræn þjónustureglur með vinnutíma, efni og undirskrift viðskiptavina.

Feldname Upplýsingar Þörf Schlüssel Sérfræðilegt þýði
id UUID Nein PK Skýrslueyðili
tenant_id UUID Nein - Þekking á aðila
report_number VARCHAR(100) Ja * - Útlit
customer_id UUID Nein FK ➔ customers.id Þingvörur
technician_id UUID Nein FK ➔ users.id Framleiðandi tæknifræðingur
customer_signature TEXT Nein - Undirskrift með grunni 64
status VARCHAR(50) Nein - Staða (framlag, undirritað, reiknað)

🔌 Upphafstaðir (UI og API)

Art Aðferð Endaskil / leið Titel & Zweck Tilréttaröðun
⚡ REST API DELETE /api/v1/field-service/reports/{report_id}/time-entries/{entry_id}
delete_time_entry
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API GET /api/v1/field-service/checklist-templates
list_checklist_templates
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/checklist-templates/{template_id}
get_checklist_template
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/dispatch
dispatch_board
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/my-reports
list_my_reports
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports
list_reports
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}
get_report
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/materials
list_materials
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/pdf
download_pdf
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/photos
list_photos
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/time-entries
list_time_entries
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/reports/{report_id}/timer
get_timer
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/timesheet
timesheet_csv
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /api/v1/field-service/timesheet/pdf
timesheet_pdf
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /aussendienst
fieldservice_page
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /aussendienst/dispatch
fieldservice_dispatch_page
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /aussendienst/meine-einsaetze
fieldservice_meine_page
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /aussendienst/neu
fieldservice_new_page
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /aussendienst/new
fieldservice_new_page
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /aussendienst/verwaltung
fieldservice_management_page
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /aussendienst/{report_id}
fieldservice_detail_page
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /aussendienst/{report_id}/edit
fieldservice_detail_page
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /fieldservice
fieldservice_page
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /fieldservice/dispatch
fieldservice_dispatch_page
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /fieldservice/meine
fieldservice_meine_page
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /fieldservice/new
fieldservice_new_page
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /fieldservice/verwaltung
fieldservice_management_page
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /portal/{slug}/serviceberichte
service_reports_page
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API GET /portal/{slug}/serviceberichte/{report_id}/pdf
service_report_pdf_download
Semantic binding: inventory_only; mutation=False
fieldservice
⚡ REST API PATCH /api/v1/field-service/reports/{report_id}
update_report
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/checklist-templates
create_checklist_template
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports
create_report
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/assign
assign_technician
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/cancel
cancel_report
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/complete
complete_report
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/complete-validated
complete_report_validated
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/documents
upload_report_document
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/email-pdf
email_pdf
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/escalate-ticket
escalate_report_to_ticket
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/material-pick
prepare_material_pick
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/materials
add_material
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/photos
upload_photo
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/signature
add_signature
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/status
update_status
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/status-validated
update_status_validated
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/time-entries
add_time_entry
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/timer/discard
discard_timer
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/timer/start
start_timer
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/field-service/reports/{report_id}/timer/stop
stop_timer
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API PUT /api/v1/field-service/reports/{report_id}/acceptance
update_acceptance
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API PUT /api/v1/field-service/reports/{report_id}/checklist
update_checklist
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API PUT /api/v1/field-service/reports/{report_id}/summary
update_summary
Semantic binding: operator_surface; mutation=True
fieldservice
⚡ REST API POST /api/v1/fieldservice/reports
Geymsla á skýrslu
Geymsla á þjónustustölu og tímar og undirskrift
fieldservice:write

🛡️ Reglugerð og eftirfylgni

Dieses Modul unterliegt folgenden gesetzlichen, regulatorischen und Revisionsstandards:

  • GÍBD endurskoðunVörug skjölsöfnun
  • BGB Gildisviðskipti (§640)
Samskiptað:
➔ workorders ➔ customers ➔ calendar ➔ finance