🚐
Välisteenimine & Klientteenimine
fieldservice
manufacturing_execution
🛡️ RLS Protected
Tehnikate kasutusplaneerimine, saatekogu, mobiilsed tööaruanded fotodokumentatsiooniga ja digitaalne allkirja.
Fachliche Bestimmung: Digiteerib mobiilklientiteenindust. Disponendid planeerivad kohtumisi visuaalses dispeadibordis. Tehnikud näevad tellimusi nutitelefonidel/tabletitel, salvestvad tööaegad ja tarbitud materjal, dokumenteerivad kahjud kaamera abil ja lasevad kliendi otse kosmikeskraanil alla kirjutada. Valmis teenindusaruanne arhivideritakse kohe PDF-s.
⚡ Töövoogud ja elutsüklid (5)
🗄️ Andme mudelid & väljad (1)
🔌 Algsed punktid (UI ja API) (53)
🛡️ Määruse ja vastavus
⚡ Töövoogud ja elutsüklid
hooldus / Töötlus
cascade:business.maintenance.cycle
Kaskade (review_gated).
1. fieldservice
Välisteenuse kasutusel / aruande kogumine
valdkonna teenindus
Aktionen: create_service_report
2. followup
Hooldusjärgsed plaanid
varad
Aktionen: hooldus.kava
3. ticket
Tükkelpilet puuduste/häirete korral
piletid
Aktionen: create_ticket
Välisteenus → Kirjeldus
cascade:business.work_report.billing
Kaskade (review_gated).
1. fieldservice
Välisteenuse kasutusviis / teenindusaruanne
valdkonna teenindus
Aktionen: create_service_report
2. task
Kasutamisjärgused
töökohti
Aktionen: create_task
3. ticket
Tükkelpilet puuduste/häirete korral
piletid
Aktionen: create_ticket
Välisteenus / teenindusaruanne
cascade_target:business.fieldservice.create
Kaskade (review_gated).
1. cascade
Välisteenus / teenindusaruanne
Kasutaja käsk: töötaja
plan:command_field_service_agent
Kontrollitud püsivkava (durable_plan), algus: manuell_command.
1. field_service_agent
field_service_agent
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Aktionen: field_service_agent
Teenusearuanne
status:service_report
Üldne kontrollisüsteem (ainult jälgitav) - ülekanded ei ole nõutavad <unk>vt teenindusvalideerimine.
1. draft
e)
Status <unk>draft<unk> state machine servicebericht.
2. scheduled
kavandatud
<unk>lennu <unk>lennu- ja tööstussüsteemi
3. en_route
en_route
Status <unk>en_route<unk> state machine servicebericht.
4. on_site
on_site
Töötasu tööstuse kohta
5. in_progress
in_progress
Tööandjaprobleemide ja töövõimsuse kohta
6. completed
täidetud
Töötasu ja töötasu
7. cancelled
tühistatud
Status <unk>annuld<unk> state machine servicebericht.
🗄️ Andme mudelid & väljad
🔌 Algsed punktid (UI ja API)
| Art | Teadus | Lõpppunkt / tee | Titel & Zweck | Õigustamine |
|---|---|---|---|---|
| ⚡ REST API | DELETE | /api/v1/field-service/reports/{report_id}/time-entries/{entry_id} |
delete_time_entry
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/checklist-templates |
list_checklist_templates
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/checklist-templates/{template_id} |
get_checklist_template
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/dispatch |
dispatch_board
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/my-reports |
list_my_reports
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports |
list_reports
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id} |
get_report
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/materials |
list_materials
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/pdf |
download_pdf
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/photos |
list_photos
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/time-entries |
list_time_entries
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/timer |
get_timer
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/timesheet |
timesheet_csv
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/timesheet/pdf |
timesheet_pdf
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst |
fieldservice_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/dispatch |
fieldservice_dispatch_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/meine-einsaetze |
fieldservice_meine_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/neu |
fieldservice_new_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/new |
fieldservice_new_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/verwaltung |
fieldservice_management_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/{report_id} |
fieldservice_detail_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/{report_id}/edit |
fieldservice_detail_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice |
fieldservice_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/dispatch |
fieldservice_dispatch_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/meine |
fieldservice_meine_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/new |
fieldservice_new_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/verwaltung |
fieldservice_management_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /portal/{slug}/serviceberichte |
service_reports_page
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /portal/{slug}/serviceberichte/{report_id}/pdf |
service_report_pdf_download
Semantic binding: inventory_only; mutation=False
|
fieldservice
|
| ⚡ REST API | PATCH | /api/v1/field-service/reports/{report_id} |
update_report
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/checklist-templates |
create_checklist_template
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports |
create_report
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/assign |
assign_technician
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/cancel |
cancel_report
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/complete |
complete_report
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/complete-validated |
complete_report_validated
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/documents |
upload_report_document
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/email-pdf |
email_pdf
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/escalate-ticket |
escalate_report_to_ticket
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/material-pick |
prepare_material_pick
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/materials |
add_material
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/photos |
upload_photo
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/signature |
add_signature
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/status |
update_status
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/status-validated |
update_status_validated
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/time-entries |
add_time_entry
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/discard |
discard_timer
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/start |
start_timer
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/stop |
stop_timer
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/acceptance |
update_acceptance
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/checklist |
update_checklist
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/summary |
update_summary
Semantic binding: operator_surface; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/fieldservice/reports |
Raport säilitamine
Säästmine teenusaruanne koos aegade ja allkirja
|
fieldservice:write
|
🛡️ Määruse ja vastavus
Dieses Modul unterliegt folgenden gesetzlichen, regulatorischen und Revisionsstandards:
- GoBD Reviisidohutu dokumentide arhiivimine
- BGB Töölepingu vastuvõtmine (§640)
Sisse ühendatud moodulid: