🚐
Atbalsts un klientu apkalpošanas pakalpojumi
fieldservice
manufacturing_execution
🛡️ RLS Protected
Tehnisku darba plānu, dispečera pulku, mobilās darba ziņojumus ar fotodokumentāciju un digitālo parakstu.
Fachliche Bestimmung: Digitālizē mobilās klientu apkalpošanu. Disponenti plāno apteikumus vizuālā dispečera peldē. Tehniki redz apteikumus uz smartfona/tabletēm, reģistrē darba laiku un patērēto materiālu, dokumentē bojājumus ar kameru un ļauj klientam parakstīt tieši uz piespiedu ekrāna. Gatavs servis ziņojums nekavējoties tiek arhivēts kā PDF.
⚡ Darbības plūsmas un dzīves cikļi (5)
🗄️ Datu modeļi & laukumi (1)
🔌 Izstādes punkti (UI un API) (53)
🛡️ Regulators & atbilstība
⚡ Darbības plūsmas un dzīves cikļi
apkope / Pārbaužu
cascade:business.maintenance.cycle
Kaskade (review_gated).
1. fieldservice
Apdrošināšanas un pārskatu
lauksaimniecības pakalpojumi
Aktionen: create_service_report
2. followup
Pārbaudēšanas plāns
aktīvus
Aktionen: tehniskā apkopes
3. ticket
Ticketes defektā/ traucē
biļetes
Aktionen: create_ticket
Ārējās darbības → Atbilde
cascade:business.work_report.billing
Kaskade (review_gated).
1. fieldservice
Ārējās darbības darbības / pakalpojumu ziņojums
lauksaimniecības pakalpojumi
Aktionen: create_service_report
2. task
Apskaitījumu pārraudzība
uzdevumi
Aktionen: create_task
3. ticket
Ticketes defektā/ traucē
biļetes
Aktionen: create_ticket
Ārējās darbības / pakalpojumu ziņojums
cascade_target:business.fieldservice.create
Kaskade (review_gated).
1. cascade
Ārējās darbības / pakalpojumu ziņojums
Uzraudzības iestāde
plan:command_field_service_agent
Pārbaudēts durabls plan (durabls_plan), sākums: manuals_command.
1. field_service_agent
field_service_agent
{"key": "execute_command", "label": "Befehl prüfen, ausführen oder zur Freigabe vorlegen", "adapter": "agent.execute", "agent": "field_service_agent", "condition_fact": null}
Aktionen: field_service_agent
Oficiālais ziņojums
status:service_report
Apskatāma stāvokļa mašīna (apskatāma tikai).
1. draft
projektu
Statuss <unk>izraksts <unk>statusa mašīnas servisbericht.
2. scheduled
paredzētas
Statuss <unk>lēmots <unk>lēmuma mašīnas servisbericht.
3. en_route
en_route
Statuss <unk>en_route<unk> statusa mašīnas servisbericht.
4. on_site
on_site
Statuss <unk>on_site<unk> statusa mašīnas servisbericht.
5. in_progress
in_progress
Statuss <unk>in_progress<unk> statuss mašīnas servisbericht.
6. completed
pabeigta
Statuss <unk>lvots<unk> statusa mašīnas servisbericht.
7. cancelled
atcelts
Statuss <unk> anulēts <unk> statusa mašīna servbericht.
🗄️ Datu modeļi & laukumi
🔌 Izstādes punkti (UI un API)
| Art | Metodes | Galvenā vieta / ceļš | Titel & Zweck | Attaisnošana |
|---|---|---|---|---|
| ⚡ REST API | DELETE | /api/v1/field-service/reports/{report_id}/time-entries/{entry_id} |
delete_time_entry
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/checklist-templates |
list_checklist_templates
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/checklist-templates/{template_id} |
get_checklist_template
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/dispatch |
dispatch_board
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/my-reports |
list_my_reports
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports |
list_reports
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id} |
get_report
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/materials |
list_materials
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/pdf |
download_pdf
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/photos |
list_photos
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/time-entries |
list_time_entries
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/reports/{report_id}/timer |
get_timer
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/timesheet |
timesheet_csv
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /api/v1/field-service/timesheet/pdf |
timesheet_pdf
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst |
fieldservice_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/dispatch |
fieldservice_dispatch_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/meine-einsaetze |
fieldservice_meine_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/neu |
fieldservice_new_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/new |
fieldservice_new_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/verwaltung |
fieldservice_management_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/{report_id} |
fieldservice_detail_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /aussendienst/{report_id}/edit |
fieldservice_detail_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice |
fieldservice_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/dispatch |
fieldservice_dispatch_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/meine |
fieldservice_meine_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/new |
fieldservice_new_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /fieldservice/verwaltung |
fieldservice_management_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /portal/{slug}/serviceberichte |
service_reports_page
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | GET | /portal/{slug}/serviceberichte/{report_id}/pdf |
service_report_pdf_download
Semantic binding: not_evaluated; mutation=False
|
fieldservice
|
| ⚡ REST API | PATCH | /api/v1/field-service/reports/{report_id} |
update_report
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/checklist-templates |
create_checklist_template
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports |
create_report
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/assign |
assign_technician
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/cancel |
cancel_report
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/complete |
complete_report
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/complete-validated |
complete_report_validated
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/documents |
upload_report_document
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/email-pdf |
email_pdf
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/escalate-ticket |
escalate_report_to_ticket
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/material-pick |
prepare_material_pick
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/materials |
add_material
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/photos |
upload_photo
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/signature |
add_signature
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/status |
update_status
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/status-validated |
update_status_validated
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/time-entries |
add_time_entry
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/discard |
discard_timer
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/start |
start_timer
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/field-service/reports/{report_id}/timer/stop |
stop_timer
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/acceptance |
update_acceptance
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/checklist |
update_checklist
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | PUT | /api/v1/field-service/reports/{report_id}/summary |
update_summary
Semantic binding: not_evaluated; mutation=True
|
fieldservice
|
| ⚡ REST API | POST | /api/v1/fieldservice/reports |
Pārskatu glabāšana
Stored servicebericht, laika posms un paraksts
|
fieldservice:write
|
🛡️ Regulators & atbilstība
Dieses Modul unterliegt folgenden gesetzlichen, regulatorischen und Revisionsstandards:
- GoBD RevīzijasSaving documentarchiving
- BGB darba līgumu pieņemšana (§640)
Saistītie moduli: